"Counseling" is all over the place with three separate plots that aren't strong on their own and never come together in the end. Furthermore, there's still no ongoing arc for us to look ahead to. There's a few good laughs in there, but nothing that would qualify The Office to be a must-watch show anymore.
I was hoping Pam would continue moving up the ladder, but the episode brings a disappointing to what could potentially be a funny saga. Why couldn't her charade as office manager be extended a few episodes?
Michael's counseling session with Toby is a weird affair, with the give and take leading to all these wild places. Michael decides to be belligerent because it's Toby and starts saying ridiculous things. Then, Toby decides to stop and play games with Michael, leading to Michael opening up with a bit of encouragement from Toby. Before Toby can dig deeper, however, Michael realizes what's going on.
The worst of the plots was Dwight trying to get back at the mall. After being turned away and ridiculed at the mall, Dwight decides to take revenge and proceeds in ridiculous fashion. In the end, we learn everyone at the mall treated him awkwardly because his hands were stained red, presumably blood to regular people, from beets.
Score: 8.4/10